The Chicago Zoological Society (CZS) has a variety of positions available at Brookfield Zoo, including full-time, seasonal and college work experience opportunities. The Society is a preferred employer and there are many perks to working here! CZS values its employees and strives to provide a work environment that is challenging and rewarding.

Equal Opportunity/Affirmative Action Employer M/F/D/V.

If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the Full Position Title and Requisition ID# in the subject line to:  greatjobs@czs.org.
  • If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.
  • If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the Requisition ID# in the subject line each time. 
  • Voluntary Self-Disclosure form
All full-time positions require a valid driver’s license. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.
 
Current job openings include:
 
HR Representative - Temporary Requisition ID#: 992MB

The HR Representative (Temporary) contributes to the success of the Chicago Zoological Society by providing a wide range of professional support for hiring, employment, and retention of seasonal workers in order to support Society’s seasonal operational needs assuring a high level of internal customer service to other areas so that they can function efficiently and achieve their operating goals and objectives.

Responsibilities: Actively participate in seasonal recruitment process, including but not limited to posting, sourcing, pre-screening and testing, coordinating interviews, offers and successful on-boarding of seasonal hires. Proactively and expediently manages large volume of open seasonal requisitions to meet seasonal staffing needs. Sourcing efforts may include a variety of methods, including but not limited to attending job fairs, identifying and cultivating relationships with schools and other community contacts, proactively conducting Internet research to identify other potential avenues and organizations, external networking, etc. Assist in building a diverse candidate pipeline and creating diverse slates for hiring for assigned positions. Maintain appropriate records and documentation of recruitment, applicant information, and other employment activities, and efforts. Monitors requisitioned staffing levels and updates as necessary. Perform and document any required testing as needed. Manage background check forms; conduct complete and through background and reference checks on all final candidates prior to hire. If applicable, work closely with Health and Wellness Program Coordinator to arrange for post-offer physical to be completed prior to hire. Interacts on a daily basis with applicants, employees, supervisors/managers, and guests or handles other inquires regarding employment and staffing concerns; directs issues or inquiries to the appropriate staff and conducts necessary follow-up. Conducts new hire orientation for seasonal employees; deliver customer service training as needed. Process new hire paperwork accurately and timely for submission to HR Administrator/Payroll Department. Verify and maintain required I-9 employment eligibility documents. Maintains seasonal employee records; create and timely update employment files. Prepare notification for appropriate staff regarding employment actions/changes (separation notices, pay/status changes, etc.). Verify seasonal job descriptions are current and up to date; works with the appropriate individuals for updates/approval of job descriptions. Other related duties as assigned.

Requirements:Bachelors Degree in Human Resources, Behavioral Science, Psychology, or other closely related field or equivalent combination of education and/or experience preferred. Relevant Associates Degree or equivalent coursework/training in pertinent HR topics or equivalent combination of training and/or experience required. PHR or SPHR a plus. Three years directly relevant, comparable HR experience required, including prior experience in recruitment. Experience with high-volume recruitment a plus. Excellent organizational and prioritization skills required; strong attention to detail, ability to meet deadlines and handle multiple projects with minimal supervision. Demonstrated initiative and ability to take action on information and resolve complex issues using sound business judgment. Must be able to manage a high volume of work with accuracy and a keen sense of urgency. Excellent organizational, follow-up, follow through, and prioritization skills required. Must be able to identify tasks to be completed and move forward independently without prompting. Highly professional appearance and demeanor. Strong customer focus and appropriate service approach. Demonstrated skills in collaborative approach to build strong internal and external relationships. Must be a team player with willingness to get involved and assume additional responsibilities. Ability to maintain confidential information required. Solid interpersonal and communication skills, both verbal and written, required. Computer literacy required. Experience with Microsoft Office Suite (Excel, Word, and Outlook) required; Access preferred. Experience with ATS systems, HRIS, database, and/or similar database systems highly preferred. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus.
Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Donor Services & Events Coordinator Requisition ID#: 988MB

This position contributes to the success of the Chicago Zoological Society by providing event, logistic, and tour support to the Director of Development Events & Women’s Board, Director of Individual Giving, and Directors of Major Gifts to facilitate cultivation efforts to bring donors closer to the institution to contribute to development and a sustainable future.

Responsibilities: Provide administrative support to the Director of Development Events & Women’s Board including, but not limited to, scheduling meetings, performing data entry into the Raiser’s Edge database, and managing the development portfolio. Create event timelines and implement, maintain, and distribute associated reports. Manage documentation for budget expenditures and create financial reports. Create and distribute correspondence. Assist with coordinating, as directed, the logistics for development events including, but not limited to, creating and monitoring lists, setting up venues, and checking in guests for Women’s Board, Bison Circle, Annual Meeting, and other donor cultivation events. Support the Development and Government Affairs Departments by coordinating, implementing, and guiding tours of the zoo grounds and behind-the-scenes experiences. Orchestrate and implement logistics for and attend all Women’s Board full board meetings, committee meetings, and special project committee meetings. Record, prepare, and distribute minutes and other materials. Provide administrative assistance to the Development and Government Affairs Departments as needed. These duties include, but are not limited to, data input and management, email blasts, and U.S. mail bulk mailings. Maintain Development Department golf carts by ensuring they are clean, ready for tours, and scheduled for routine maintenance. Manage golf cart and radio reservations for the department. Assist Director of Development Events and Women’s Board, Director of Individual Giving, and Directors of Major Gifts in weekly meetings with individualized fundraising strategies, including cultivation and stewardship as it relates to this position. Assist the Development Department with special projects at the discretion of the Director of Development Events & Women’s Board. Other related duties as assigned.

Requirements: Bachelor’s degree in Liberal Arts, Communications, Business or other relevant field or equivalent combination of training and experience required. Minimum 3 years relevant experience working in a development, a non-profit, or an administrative position. Must be a creative individual with the ability to think strategically and deal with changing priorities, emergent issues, multiple projects, and clients simultaneously. Must have a high level of energy, be self-motivated, results-oriented, confident, customer-oriented, and have strong people skills. Must be highly flexible and able to respond to and adapt to change. Must be able to establish and maintain a strong rapport and positive relationships with senior managers, staff, and external clients. Must be strategic in orientation, and be proactive, persistent, and helpful. Strong interpersonal and communication skills, including verbal, listening, and presentation skills required. Must be articulate and able to represent the organization effectively both internally and externally. Substantial interaction with other departments is required. Strong writing skills essential, and the ability to produce correspondence in grammatically correct business format required. Must be able to work with minimal supervision. Computer proficiency with Microsoft Windows, Outlook, Word, and Excel required. Experience with PowerPoint and other Office software preferred. Experience with database packages essential. Raiser’s Edge experience required. Must be able to maintain confidentiality of privileged information. Must possess basic accounting skills, mathematical aptitude, and strong analytical skills. Must understand the nature of debits and credits. Must be able to work under pressure and meet deadlines. Solid organizational, follow-up, and follow through abilities required. Professional appearance and demeanor required. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

Volunteer Programs Assistant, Conservation, Education and Training (CET)/Volunteer Programs
Requisition ID# 984AW

This position contributes to the success of the Chicago Zoological Society by assisting in the daily coordination of volunteers to educate guests, connect guests to wildlife and nature, and provide an extraordinary guest experience. This position will provide administrative and clerical support to the Volunteer Programs Department.

Responsibilities: Coordinate daily volunteer office operations including, but not limited to, communication of daily operations changes, create volunteer schedules, make changes in animal exhibit information, and communicate docent interpretive assignments. Order, maintain inventory, and distribute volunteer uniforms and name badges. Handle and process payments for varied volunteer activities. Transcribe and distribute meeting summaries as assigned. Responsible for completion of administrative tasks including answering phones, maintaining volunteer hotline phone message system, updating and sending volunteer program information and applications, collecting volunteer response cards, performing reference checks, preparing mailings and meeting/training program materials, filing, maintaining volunteer personnel files and confidential information, and coordinating room reservations. Coordinate volunteer activities including daily interpretive assignments, Windows to the Zoo tours, special events, special VIP tours, animal observation requests, and other special requests. Coordinate docent activities and biofacts requested for special events, tours, etc. Ensure docents are scheduled for special events, animal observations, and other special requests. Evaluate, keep detailed procedural records, and implement operations improvements for docent involvement during special events. With guidance of Interpretive Programs staff, assist in developing interpretive messages and selecting biofacts for docent interpretive touch carts and docent interpretive assignments. Maintain current exhibit interpretive reference binders and biofact selections for docent interpretive assignments. Coordinate biofact repairs. Maintain informal communication with volunteers, taking time to listen to and resolve problems and concerns regarding the volunteer program and the institution. Resolve all operations situations, and ensure serious concerns and situations are discussed with Manager, Volunteer Programs. Calculate quarterly and annual hours for all volunteers using manual and Volgistics database sources. Ensure that all volunteer demographic information is maintained and information is current and accurate in databases and on spreadsheets. Utilize databases and spreadsheets to generate specialized lists, and periodic reports. Administer annual Volunteer Earned Membership Program, including preparing and mailing out renewal forms, recording detailed volunteer membership renewal information into databases, handling and processing checks, cash, and credit card payments for membership renewals, tracking renewal upgrades, and performing additional administrative tasks associated with the program. Provide receptionist support for Conservation, Education and Training group. Greet and assist visitors and staff, answer inquiries, receive and sort mail and packages, order office supplies, and answer incoming calls. Assist with CET administrative tasks as assigned. Other related duties as assigned.

Requirements: Associate’s degree in Communications, Psychology, Human Resources, Liberal Arts, Environmental Education or related field or equivalent training and experience required. Additional coursework or volunteer service in zoology, biology, or conservation fields preferred. Minimum 2 years administrative experience in an office setting, with experience in a coordinating/scheduling function required. Previous paid experience working with volunteers preferred. Non-profit experience preferred. Computer proficiency required; Microsoft Windows, Outlook, Word, and Excel required. Experience with Volgistics and other database packages a plus. Demonstrated interest in conservation, wildlife, and nature preferred. Must be able to work with and coordinate detailed records and schedules with an eye for detail and accuracy. Must be proactive and able to identify tasks to be completed and move forward without prompting. Strong decision-making skills are required. Must be able to establish and maintain strong rapport and positive relationships with volunteers, staff, guests, and local community members. Must be able to maintain confidential information. Must be highly flexible and adaptable, have a strong work ethic, and be highly tactful. Must have a track record of working effectively in a fast-paced environment with rapidly shifting priorities. National Association of Interpreters (NAI) certification or willingness to pursue an NAI certification preferred. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

School Group Coordinator, (Part-Time) Conservation, Education & Training (CET)
Requisition ID# 983AW

This position contributes to the success and mission of the Chicago Zoological Society by promoting innovation and excellence in conservation leadership and assisting with the administration of the Levels of Engagement (LOE) program to connect administrators, teachers, and students with the field of Science.

Responsibilities: Work closely with the Manager, School, Group, and Teacher Programs and the School Program Supervisor to initiate and align Centers of Science Excellence, other LOE components and grant programs to further the Society’s mission and Strategic Plan goals. Assist with the procurement of grants. Assist with establishing and meeting programmatic goals and outcomes, participation, alignment with mission, and learning. Evaluate Centers of Science Excellence and grant programs through observation, reports, surveys, and interaction with school and community partners. Maintain LOE and Center of Science Excellence databases. Work with Development Department in obtaining grant programs and completing all forms and information. Maintain relationships with grant participants through various ways including email, phone, letters and site visits. Establish partner schools within grant expectations and limitations. Respond to questions and concerns from grant participants and cooperating institutions through email, phone, letters, and site visits. Attend and supervise all grant events. Align educational outcomes for all programs with those of the Conservation, Education, and Training Group. Ensure programs are aligned with Chicago Zoological Society’s learning strategies. Teach Connections classes as needed. Identify new areas to integrate participants with other CET Group programs. Work with the Manager, School, Group, and Teacher Programs and the School Program Supervisor, in conjunction with Development Department staff, to prepare reports on relevant programs and to communicate and promote Connections and grant programs plan and provide progress to Trustees, Women’s Board, and governing members. Other related duties as assigned.

Requirements: Bachelor’s degree in Education, Interpretation, Biology, or other related field, or equivalent combination of training and experience. Master’s degree in Education preferred. A genuine interest and passion for nature and animals with a proven track record of creating innovative programs to engage underserved audiences in conservation required. 3-4 years experience teaching in either formal (e.g., Chicago Public Schools) or informal education setting, working with a variety of ages and group sizes required. Excellent written and verbal skills and strong interpersonal skills required. Knowledge of general education principles and practices required. Must be flexible to adopt innovative teaching approaches. Excellent organizational, follow-through, communication, and customer service skills required. Must be able to work in a fast-paced environment. Must be able to establish and maintain effective working relationships with CZS staff, volunteers, and the public. Must be able to work as a member of a team, as well as independently. Must be proficient with Microsoft Office, including Word, Excel, Access, Outlook, and PowerPoint. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus.

ADDITIONAL INFORMATION: This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. The incumbent must embrace cutting edge pedagogical approaches to take advantage of learning and informal science education in a zoo and school setting. Some weekend and evening work required.

Supervisor-Camp, Overnight and Family Programs, Hamill Family Play Zoo
Requisition ID# 979AW

This position contributes to the success of the Chicago Zoological Society by providing an extraordinary guest experience and creating innovation in conservation leadership and animal welfare by connecting children, youth, and families to wildlife and nature through zoo camps, overnight programs and Zoo World Patch (ZWP) program and operations of the Hamill Family Play Zoo.

Responsibilities: Oversee implementation of CZS camp and overnight programs. Collaborate effectively with CET staff and outside resources for curriculum development and review. Responsible for recruiting, hiring, training, and supervising seasonal camp and overnight staff. Provide logistical and content support for camp and overnight staff, and act as liaison between camp staff and other CZS staff. Ensure high performance standards in the measurement and quality of guest service excellence, workplace quality, employee engagement, and American Camping Association standards. Implement CZS learning strategy. Supervise, oversee, and direct the activities of assigned Family Play Program crew in the performance of their duties and responsibilities related to the daily guest experience and daily operation of the Hamill Family Play Zoo exhibit and the implementation of the CZS NatureStart initiative. Ensure high performance standards in the measurement and quality of guest service excellence, workplace quality, employee engagement, implementation of the CZS learning strategy and NatureStart initiative. Accurately track and report all program costs, expenditures, and progress toward revenue goals to manager. Make ongoing proactive and effective recommendations for enhancing net revenues and program capacity building to ensure program revenue goals are achieved. Coordinate with Manager, NatureStart Program, and the CZS Development Department to develop fundraising proposals and other revenue-generating initiatives. Coordinate the ZWP program for youth groups, including program registration, logistical support for program participants and staff, order program supplies, assist with marketing techniques, and develop and update new and existing Patch programs and related materials. Provide content resources for intergenerational nature play and participate on the Family Nature Play training team. Other related duties as required to ensure successful achievement of departmental, group, and institutional goals and objectives.

Requirements: Bachelor's degree in Liberal Arts, Science, Fine Arts, Drama, Interpretation, Early Childhood Education, Environmental Education or relevant field, or equivalent combination of relevant training and experience required. Academic or professional experience in early childhood education theory and literature is preferred. Minimum 2 years relevant experience as a camp counselor, supervisor, or director required. Experience with an American Camping Association (ACA) accredited camp preferred. Minimum 2 years experience with staff supervision required. Must have the ability to effectively oversee and motivate staff and foster a positive work environment. Minimum 2 years experience working with teens or young adults required. Minimum 2 years relevant experience in the planning, development, management, facilitation, or evaluation of activities for children aged birth-middle school or families. Experience with educational program documentation and evaluation preferred. A genuine interest in nature, animals, and children required. Must possess a strong interest in nature programming for children aged birth-middle school and their families. Must have an interest and passion for conservation, biological diversity, and the natural world. Must be comfortable with and able to safely handle a variety of live animals. Computer proficiency with Windows, Microsoft Outlook Word, and Excel required. PowerPoint and other Office software experience preferred. Experience with database packages essential. 1 year experience with financial/budget tracking and reporting required. Entrepreneurial experience highly desired, particularly with managing income and expenses, increasing net revenue, and delivering a superb product. Must possess excellent written and verbal communication skills as well as strong organizational skills. Must have excellent interpersonal and communications skills. Must have an interest in working with a multi-disciplinary team as well as independently. Excellent team building and staff training skills and experience with team leadership and/or project management preferred. Must be eager and capable of delivering excellent customer service. Must be eager to develop a business approach where net revenue and customer service are of paramount importance. Must posses a genuine interest for hands-on, learner-centered, and inquiry-based approaches to learning. Experience in an informal learning environment (museum, zoo, aquarium, and nature center) preferred. Excellent play facilitation skills and a strong ability to communicate effectively required with children aged birth-middle school of diverse backgrounds along with their caregivers. Creative skills/abilities such as musician, actor, dancer, artist, gardener, farmer, naturalist, craftsman, costumer designer/seamstress or other skills that can be integrated into the learning experience are a plus. Must be able to read, write, and speak the English language fluently. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus. Valid driver's license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.

ADDITIONAL INFORMATION:
This position requires attendance at events, trainings, conferences, etc., held at off-site locations (some travel may be required). Incumbent routinely required to work rotating shifts including weekends, holidays, and evenings. Normal work weeks in excess of 40 hours are not unusual. Must be willing to work indoors and outdoors in a variety of weather conditions.

Vice President, Development
Requisition ID#: 967KL

The Chicago Zoological Society-Brookfield Zoo has an exciting opportunity for an experienced executive-level development professional to actively maintain an appropriate and sufficient size pool of major and leadership gift prospects to achieve annual goals and is directly responsible for cultivation, solicitation, and stewardship of assigned prospects and assisting with cultivation, solicitation, and stewardship of additional prospects who are assigned to other Development staff.

Responsibilities: The ideal person will work closely with the Senior Vice President of Institutional Advancement to develop and execute fully integrated plans to achieve annual goals and increase philanthropic support from individuals, corporations, and private family foundations for the Society and the Zoo, including capital, annual, programmatic, endowment, and planned giving programs, as well as the overall strategies and operations of Development-related annual and special events, prospect research and records, and accurate and timely reports on fund-raising outcomes. With the objective of maximizing immediate and long-term restricted and unrestricted giving to the Society, prepare written development plans to include program definition and timelines, benchmarks and annual targets, Trustee and other volunteer leadership, staffing, appropriate cultivation and communication programs, special events, prospect research and records, and associated budgetary requirements. Work closely with and assist Directors of Individual Giving and Major Gifts on the development and implementation of annual operating plans for individual and planned giving to achieve established annual and long-range goals. Work closely with the Senior Vice President of Institutional Advancement to develop and execute a multi-year comprehensive campaign to ensure success in reaching agreed-upon fundraising goals and increasing the fundraising capacity of the Development Department, in particular, and the institution in general. Work closely with the CZS Executive Management Team and the CZS Management Team to identify projects and needs and to identify and evaluate prospects, define cultivation and solicitation strategies, and define philanthropic priorities. Establish a short-term and long-term strategic development plan that will ensure departmental alignment with the philosophy, mission, values, and vision of CZS. Work with the leaders of conservation funding initiatives, marketing/communications, government affairs, and membership programs to ensure comprehensive and fully integrated Advancement Group programs, all focused on meeting annual and strategic institutional goals. Provide leadership to and management of staff. Participate, as requested, in other organization-wide committees, teams, initiatives, or events as assigned or necessary to successfully achieve Society goals, and perform other related responsibilities to successfully achieve the Society’s advancement objectives as necessary. Prepare, recommend, and control annual Development operating budget. Manage expenses against approved budgets and take necessary action(s) to ensure that a balanced budget is achieved.

Requirements: Bachelor’s degree in Arts, Sciences, or other relevant business-related field or equivalent combination of training and experience required. Master’s degree a plus. Ten years relevant experience, including development and fundraising experience with a not-for-profit organization(s), including longevity in a leadership position, demonstrated success in comprehensive capital and annual campaign development, soliciting and securing sponsorships and major gifts from both private and public sources, institutional planning, and significant experience working with Board(s) of Trustees required.

Keeper, Birds
Requisition ID#: 977MB

This position contributes to the success of the Chicago Zoological Society by, under direction of area supervisors, providing general care for animals and performing related work of maintaining buildings, grounds, and interpretives in assigned area. Inform, assist, and direct visitors as necessary. Perform routine duties with minimal supervision and new duties with detailed direction.

Responsibilities: Order, prepare, and distribute food as directed. Observe assigned animals closely, routinely, and objectively report to supervisor on their behavior, health, and welfare. Keep animal records as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as assigned. Report maintenance needs. Perform minor maintenance tasks as assigned. Clean animal enclosures, pools, and service areas as assigned. Perform area routines proficiently. Study specific reference materials and other zoological and husbandry texts as assigned to develop detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Continue developing proficiency in specialized procedures. Monitor visitors to insure animal and human safety and protection of park property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct interns, seasonals, keeper aides, and volunteers as assigned. Other related duties as assigned.

Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. A minimum of 2 years of experience working with birds in a captive setting preferred. Successful completion of Assistant Keeper probationary period or equivalent combination of training and/or experience in a zoo or aquarium required.


Incumbent must possess an understanding of practical principles of animal behavior and the ability to work with live animals safely. Incumbent must demonstrate the ability to increase knowledge of natural history, zoology, and general animal husbandry of the species and individual animals in area(s) of experience. Must be capable of dealing with emergencies calmly and efficiently. Good decision-making skills. Must be alert and make sound, independent judgments. Ability to perceive and act upon relevant changes in animal behaviors and conditions. Solid interpersonal skills required. Must learn and integrate information, knowledge, and direction quickly, and complete tasks as needed. Incumbent must possess a general knowledge of Chicago Zoological Society, or must acquire general knowledge, gain an understanding of the Society’s mission, and become familiar with and follow policies and procedures. Incumbent must demonstrate the ability to develop proficiency, in performing assigned routines and specialized procedures as directed. Must possess a record of consistency and accuracy in performing job duties. Demonstrated ability to take initiative in identifying and solving problems, recommending ideas and viable suggestions to improve operations. Ability to work with minimal supervision. Demonstrated ability to train, educate, and direct the basic work of seasonal employees and interns. Must be reliable. Valid driver’s license required for Illinois residents within 90 days of hire; valid out-of-state license required for out-of-state residents. Spanish fluency a plus, but not required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Keeper: $ 22.47/hr.

Play Programs Facilitator
Requisition ID# 973AW

This position contributes to the success of the Chicago Zoological Society by providing innovative nature play programs and experiences for children and families founded on the practices and philosophies of the CZS NatureStart initiative. Under the guidance of Play Program supervisors, this position develops and facilitates play programs, settings, and experiences in the Hamill Family Play Zoo, as well as at other Chicago Zoological Society events and programs to provide an extraordinary guest experience and to promote innovations in conservation education, training, and leadership.

Responsibilities: Facilitate play with children aged birth-10, including holding live animals, in both indoor and outdoor settings, as assigned. Responsible for the daily care of equipment, property, play program materials, and play settings, including but not limited to, daily set-up, clean-up, inventory, and proper use of all equipment and property. Create, develop, and implement developmentally appropriate learning experiences and programs with an emphasis on nature play for children aged birth-10 and their families for Conservation, Education and Training (CET) programs, Chicago Zoological Society special events, and other programs as requested by Hamill Family Play Zoo (HFPZ) supervisory team members. Create, develop, and implement play programs and developmentally appropriate learning experiences for children aged birth to age 10 and their families at Hamill Family Play Zoo. Contribute to and actively participate in the CZS NatureStart initiative including developing activities and presentations and facilitating trainings. Serve as the floor assistant for the Hamill Family Play Zoo exhibit in a support role to the supervisor on assigned days. Duties may include adjusting the day’s schedule to reflect any crew changes, special activities that need accommodation, etc. Serve as the primary point of contact for radio calls including first aid and lost child situations. Attend to needs of crew, guests, and exhibit such as providing bathroom breaks, answering guest questions, cleaning up spills and calling custodial crew for larger cleaning needs, receiving deliveries, and closing the building at the end of the day as scheduled. Provide guidance to adult and youth volunteers as directed. Other related duties as assigned.

Requirements: High school diploma or equivalent required. Bachelor's degree in Liberal Arts, Science, Fine Arts, Drama, Early Childhood Education, Environmental Education, or related field or equivalent combination of training and/or experience is preferred. Basic computer literacy required. Experience with Windows, Microsoft Outlook, Word, and Excel required. Experience with PowerPoint and other office software packages preferred. Minimum two years experience required in any of the following areas: facilitation of play, art, drama, music, or other creative activities, working with and/or supervising adult and youth volunteers, and/or early childhood education or other educational and/or recreational experience with children aged birth-10. Must be able to work with and handle live animals safely including small mammals, herps, birds, and invertebrates. Minimum 1 year experience in a zoo, aquarium, museum, nature center, art studio environment, or early childhood classroom preferred. A genuine interest in nature, animals, and children preferred. Must be able to learn play facilitation skills. Excellent customer service skills and/or demonstrated ability to work with the public effectively in both high and low visitor attendance conditions required. This position requires a creative and imaginative individual with excellent interpersonal and communication skills, both verbal and written. Strong ability to communicate effectively with children of diverse background aged birth-10 and their caregivers required. Solid interpersonal skills. Creative skills and abilities such as musician, actor, dancer, artist, gardener, farmer, naturalist, craftsman, costume designer, seamstress, or other skills relevant to the exhibit experience preferred. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Attendance at events, trainings, conferences, etc. at off-site locations will be required (may require local travel). This position requires rotating shifts including weekends, holidays, and evenings. Must be able to accommodate a flexible schedule. Must be able to work in outdoor and indoor settings in a variety of weather conditions.

Lead Keeper, Herpetology
Requisition ID# 953WL

The Lead Keeper, Herpetology contributes to the success of the Chicago Zoological Society by providing experienced care for animals and performing related work of maintaining buildings, grounds, and interpretives in assigned area, under the direction of area managers or supervisors. Perform a wide variety of departmental supervisory activities, including supervising and instructing Keepers in assigned area and to support innovations in Conservation Leadership and Animal Welfare. Relieve other Lead Keepers as directed. Perform all routine duties independently and new duties with minimal direction.

Responsibilities: Perform in a proactive leadership role and communicate regularly with area supervisors/managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling, and work assignments, and the development of departmental goals and plans. Establish work priorities for the department. Routinely monitor and review the work performance of keeper staff in assigned area, and ensure completion of tasks in a timely and effective fashion. Prepare and conduct performance appraisals as assigned. Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned. Handle personnel situations in a timely, objective, and consistent manner and in accordance with Society policies and the union contract. Order, prepare, and distribute food to animal areas as required. Ensure compliance with all Society policies and procedures. Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as required. Report maintenance needs as appropriate, and perform minor maintenance tasks. Clean animal enclosures, pools, and service areas as required. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Maintain proficiency in area routines and specialized procedures. Monitor guests to ensure animal and human safety and protection of Society property. Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed. Train and direct work of interns, seasonal employees, and full-time keeper staff as assigned. Other related duties as assigned.

Requirements: Bachelor's degree in relevant biological field or equivalent combination of training and experience required. Minimum 4 years Keeper experience or equivalent required. A minimum of 2 years of experience working with reptiles and amphibians in a captive setting preferred. Experience building and maintaining small aquatics systems preferred. Must possess a track record of exemplary performance as a supervisory keeper or have equivalent, relevant experience. Detailed and current knowledge of natural history and principles of animal behavior and husbandry required. Must be able to work with live animals safely. Additional qualifications and experience may be preferred or required depending upon the specific animals and work area where the keeper will be working. Generally, previous work experience with assigned taxa will be preferred. For the Living Coast and Seven Seas keeper positions, SCUBA Certification is required. Must be knowledgeable in the management of captive populations including related AZA conservation programs. Incumbent must demonstrate proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions. Incumbent must demonstrate the ability to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Good communication and interpersonal skills. The ability to interact in a courteous and professional manner. Must be able to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Must be able to communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels. Must be capable of dealing with emergencies calmly and efficiently.

Must be proficient in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate. Good problem-solving skills. Must be able to identify problems and utilize appropriate information to develop solutions. Must possess a track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Must be able to work with minimal supervision. Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal employees, and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Must be able to serve in a leadership role in directing the management and operations within assigned area, and ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures.

Demonstrated capacity to guide the professional development of co-workers. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Ability and willingness to learn Society conservation programs as they apply to assigned areas. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Must be reliable. Basic computer literacy required. Microsoft Office suite preferred.

Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus.

This is a full-time position with rotating shifts, including weekends, holidays, and evenings. Lead Keeper: $27.27/hr.


Recruitment Coordinator
Requisition ID# 939WL
This position contributes to the success of the Chicago Zoological Society by providing a wide range of professional and administrative support for CZS recruitment and HR operations in order to support Society hiring needs in an expedient and quality fashion to help shape a diverse workforce of excellence and support all areas of the organization by attracting highly qualified talent and effective management of operations to assure achievement of the Society’s overall goals and objectives.

Responsibilities: Perform and provide support for daily recruitment activities including, but not limited to requisition tracking and management, setting up new requisition folders, including computer set-up, managing internal/external postings and job announcements in cooperation with assigned Recruiter, updating and disseminating weekly Employment Bulletin, conducting phone screens, scheduling interviews, coordinating logistics, details, communications, and interviews with applicants, recruiters, and hiring manager, update Gate List for interviewees, greet interviewees, collect all required paperwork (applications and background check forms), perform and document any required applicant testing and notify recruiter of results, requests and track background checks and keep Recruiters apprised of progress, manage Background Check Authorization Forms, and other duties necessary to support the recruitment function. Coordinate and keep abreast of candidate post-offer physicals with Wellness Program Coordinator and notify Recruiter of results. Serve as primary administrative support for recruitment and designated HR staff. Prepare correspondence and other documents, materials, and reports as requested. Perform general clerical and administrative duties (file maintenance, copying, answering phones, data entry, etc.). Serve as main office contact for the full-time recruitment function, funneling calls and handling inquiries as appropriate. As appropriate, prepare contracts and purchase orders for execution or payment. As assigned, assist with applicant screening, phone interviews, and behavioral interviews to properly assess skill sets and competencies of candidates and to obtain work history, education, training, compensation requirements, and other job-related information to assess organizational fit. Assist in recruitment outreach. Work closely with the Manager, Staffing & Talent Acquisition and recruitment staff to research, identify and maximize current recruitment sources and identify new recruitment sources. Assist in developing and building a diverse candidate pipeline and executing strategies. Research and recommend sources and organizations to Manager, Staffing & Talent Acquisition. Prepare or assist with preparation of job announcements. Assist with and staff internal job fairs. Actively participate in job fairs and recruitment events in the community as requested. Proactively research and recommend opportunities for participation in job fairs. As directed, contact colleges, job fair hosts, and other sources to arrange participation and coordinate details and communications. Help to prepare for recruitment events. Prepare and provide information on organization and job opportunities to cultivate relationships with potential sources and candidates. Manage and support recruiting initiatives, projects, and activities as directed. Maintain appropriate records and documentation of recruitment and other employment activities, decisions, and efforts. Display initiative in independently updating pertinent information on a timely basis. Prepare reports as requested. Maintain recordkeeping and reporting systems in accordance with established practices. Conduct and oversee post-offer follow-up and close-out activities. Work with appropriate HR staff to ensure all recruitment process checklist activities are completed and documented, including but not limited to preparation of correspondence, confirmation letters, and regret letters/communications; preparation of pre-adverse and adverse impact letters when needed. Complete file documentation in accordance with established procedures, send internal notifications to appropriate staff, and update Recruitment Activity log with final information. Send hiring manager IS New Hire Information form with instructions, schedule HR orientation with HR team, schedule required training and notifies hiring manager; add new hire to Gate List, remove all internal and external postings prepare complete new hire paperwork package and hand off to assigned HR staff for processing. Pull all appropriate paperwork (i.e., Authorization & Disclosure forms, EEO-1, forms containing SS# or drivers license number, background check results, etc.) and ensure all paperwork is appropriately routed and filed. Other related duties as assigned to achieve recruitment and department goals and objectives.

Requirements: Bachelors Degree in Human Resources, Behavioral Science, Psychology, or other closely related field or equivalent combination of education and/or experience preferred. Relevant Associates Degree or equivalent coursework in pertinent HR topics, behavioral interviewing training, AIRS training or certification, or equivalent combination of training and/or experience required. Three-five years directly relevant, comparable HR, recruitment, or high-level administrative experience required. Recruitment experience, including recruitment support, screening candidates, behavioral-based interviewing, candidate management, and/or recruitment processes and procedures desirable. Must possess a very high level of detail orientation and organizational skills. Must be able to manage a high volume of work with accuracy and a keen sense of urgency. Excellent organizational, follow-up, follow through, and prioritization skills required. Ability to meet deadlines and carry out assigned duties with minimal supervision required. Excellent multi-tasking ability essential. Must be able to identify tasks to be completed and move forward independently without prompting. Demonstrated initiative and ability to take action on information and resolve non-routine issues using sound business judgment. Computer literacy required. Must be proficient in spreadsheet creation/usage, word processing, email software and Internet. Experience with Microsoft Office Suite (Excel, Word, and Outlook) highly preferred. Experience with ATS systems, HRIS, database, and/or similar systems a definite plus. Highly professional appearance and demeanor. Very strong customer service skills and focus. Strong communications skills, verbal, written and good listening skills. Demonstrated skills in building strong internal and external relationships. Must be able to easily develop rapport with staff at all levels. Team player with willingness to get involved and assume additional responsibilities. Ability to maintain highly confidential information. Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus.

This is a busy position supporting multiple staff responsible for recruitment and seasonal employment. Requires a sensitive and outgoing individual who is able to effectively represent the organization and communicate about its mission, vision, and important conservation role. Incumbent must be committed to helping to develop a high-caliber workforce. He/she must be highly flexible and able to respond and adapt to changes and shifting priorities. Must be pro-active, persistent, and helpful, with a solid customer service approach. Incumbent must enjoy a challenge, be passionate about his/her work, and have a commitment to excellence. Work weeks may exceed 40 hours, including possible extended days and/or weekends during busy periods. Some local travel required to attend off-site recruitment or career day events.

Vice President of Plant & Facilities Management
Requisition ID# 935SD

The Chicago Zoological Society-Brookfield Zoo has an exciting opportunity for an experienced executive-level construction/facilities professional to plan, direct, and oversee all activities related to the Brookfield Zoo physical plant and grounds, including facilities repairs and maintenance, capital construction, grounds and horticulture, and daily operations, for a staff of 85+ full-time workers. This V.P. serves as the senior manager and primary point person for the Brookfield Zoo “campus” and physical facilities including prioritizing, scheduling, and management of capital construction projects and major renovations, as well as systematic maintenance and improvement of all buildings, grounds, infrastructure, and facilities, including preventive and routine maintenance and repairs. Manages division budget and oversees capital construction program including: concept development, detailed design, budget development and cost estimating, construction specifications and inspection, coordination of bid process, assuring appropriate controls, participation of MBE-WBE-DBE vendors, cost and project management, and quality control. Must have experience with computerized work order management systems. Position requires a highly motivated, high energy individual with a strong work ethic, who is outcome-driven, confident, and has strong leadership and management skills. The successful candidate will be highly collaborative, detail oriented, articulate, and able to build strong relationships with all levels of staff and external audiences. Incumbent must enjoy a challenge, be passionate about quality and efficiency, have an appreciation for animals and conservation, and a strong commitment to excellence and the bottom line. Will be expected to be present at various events sponsored by the Society and to travel occasionally as needed. Thus, individual must be prepared to make a significant commitment to the organization. The successful candidate will have a Bachelors Degree in Construction Management, Civil/Mechanical Engineering, Civil Technology, or other relevant field or equivalent (Masters Degree desirable), 7-10 years comparable senior-level experience, including relevant experience in project management, construction, and facilities management, relevant technical knowledge and/or experience of various construction trades, experience using project management software, such as Microsoft Project or Primavera, experience with automated project management/work order systems, experience managing multiple trades, conducting automated workflow planning and efficiency studies, and ability to effectively manage and measure work flow and quality. Experience with unions/ union workers strongly preferred. Strong interpersonal and communications skills required. Requires good presentation skills and a participative, collaborative management style. Strong planning, analytical, problem-solving, follow-up and decision-making abilities required. Must possess solid leadership abilities and be able to effectively delegate, assuring accountability. Must be able to work effectively under pressure, juggle multiple projects, and meet deadlines. Requires proficiency in computer operation and software applications, including email, Internet, spreadsheet, word processing, and database packages. The V.P. of Plant and Facilities Management works closely with other leaders of the organization and as a part of the executive management team to ensure comprehensive and fully integrated efforts, focused on annual and strategic goals. 

 

Equal Opportunity/Affirmative Action Employer – M/F/V/H – Diversity candidates encouraged to apply.

 

Need more info?

  • Call the zoo's job hotline at (708) 688-8881.

How to apply for a Regular and Part-time position listed above:

If you would like to be considered for a current open position with Chicago Zoological Society, email your cover letter and resume noting the full position title and requisition id# in the subject line to:  greatjobs@CZS.org Microsoft Word format is preferred (Windows XP or lower version format).

If you do not have access to a computer, hard copy resumes will be accepted by Fax or regular mails but email is the preferred method.

If you are interested in more than one current open position, to be considered, you will need to submit a separate cover letter and resume for each position noting the requisition id# in the subject line each time

Additional Information
It is CZS's policy that a full background check process be successfully completed on all final candidates once a contingent offer is extended.  Therefore as part of the employment application process, you must also complete and submit a Background Notification and Authorization form. Based on the requirements of the position, there may be additional forms required as part of the employment application process which will be sent to you separately if required. All full-time positions require a valid Illinois drivers license within 90 days of hire (except for out of state residents who must have a valid license from their state of residence).

Chicago Zoological Society is an EEO/Affirmative Action Employer - M/F/V/D
Please be aware that the Chicago Zoological Society, which operates Brookfield Zoo, is committed to equal employment opportunity and takes affirmative action to employ and advance in employment qualified minorities, females, individuals with disabilities, and veterans. To help us maintain our commitment to affirmative action, we ask that you please answer the questions on the Voluntary Self-Disclosure form. The information will be used solely for recordkeeping and reporting purposes.  Submission of this information is purely voluntary and choosing not to disclose this information will not subject you to any adverse treatment. The form is to be returned to the Chicago Zoological Society’s Human Resources Department. It will be kept separate from your application for employment.  We appreciate your willingness to assist us. 

ADA Accommodations
 The Chicago Zoological Society strives to ensure that all applicants with disabilities are provided with reasonable accommodations that will enable them to complete the application process. In order to do so, we invite applicants with disabilities who need an accommodation in order to apply for a position to complete and submit this ADA Accommodation Request Form as early as possible in the application process. Submission of this information is strictly voluntary.